In the rapidly evolving landscape of mental health care, finding accessible and flexible treatment options can be particularly challenging for certain groups, like moms, who often juggle so many responsibilities. That’s where Charlie Health steps in with their fully virtual Intensive Outpatient Program (IOP). Their program offers mental health support that fits seamlessly into even the busiest of lives.
Tough as a Mother caught up with Annika Andrus, Charlie Health’s Clinical Outreach Manager for the Western Slope, to learn more about their innovative virtual IOP. We discussed its specialized tracks for diverse populations and how providers can easily refer patients to this unique program. Whether you're curious about their therapy approach or looking for ways to help your patients access life-changing care, this Q&A offers a deep dive into how Charlie Health is transforming mental health treatment, especially in rural counties like Mesa and Montrose.
Q: What is Charlie Health and what types of programs do you offer for mothers?
A: Charlie Health offers a fully virtual Intensive Outpatient Program (IOP) specifically designed for mothers who need more than once-a-week therapy through their Maternal Mental Health Program. This 8-12 week program provides 9-12 hours of weekly treatment, combining curated peer groups, individual therapy and family therapy to create personalized care plans. They address high-acuity mental health conditions like depression, anxiety, PTSD, OCD and related symptoms, such as suicidal thoughts. With our flexible scheduling, no waitlist, and coverage through major insurance and Medicaid, Charlie Health makes it easy for new moms to access care and continue services for up to 3 years postpartum.
The Maternal Mental Health Program also offers specialized support for perinatal and postpartum clients struggling with perinatal mood and anxiety disorders (PMADs) such as postpartum depression (PPD). It includes group sessions with other new moms, therapy with specialists, and free family support groups, all designed to fit into the busy lives of mothers.
Q: Who is eligible for the program?
A: Their general IOP serves adolescents and young adults between the ages of 11 and 34. The Maternal Mental Health Program offers IOP and outpatient services for individuals who are 18 or older. They also cater to a range of specialized needs through tracks designed for BIPOC, LGBTQIA+, neurodivergent individuals, military personnel and those dealing with substance use disorders.
Q: Is there a waitlist to join Charlie Health’s program?
A: No, there is no waitlist. Charlie Health prioritizes access to care and ensures that clients can start receiving the support they need without unnecessary delays.
Q: What is the structure of the program?
A: Participants engage in 9-12 hours per week of therapy, which includes both group and individual sessions. Their groups consist of 6-8 participants who are thoughtfully matched based on data collected during intake assessments, ensuring a supportive and relevant peer group experience.
Q: Does Charlie Health offer medication management?
A: Yes, they offer medication management as part of their IOP for those who require it, making sure that every aspect of the clients' mental health is addressed.
Q: What if a client already has an individual therapist?
A: They work collaboratively with a client's existing 1:1 therapist to ensure that the program complements the client’s ongoing care. This allows for a seamless experience and continuity in their treatment plan.
Q: What types of insurance does Charlie Health accept?
A: They accept most insurance plans in Colorado, including commercial insurance and Medicaid, ensuring that services are accessible to a broad range of individuals.
Q: Are there any language-specific services?
A: Yes, they offer bilingual services in Spanish, ensuring that more individuals can receive care in their preferred language.
Q: What is the readmission rate to higher levels of care (HLOC)?
A: Their program boasts a low readmission rate of just 3.5% to higher levels of care, indicating the effectiveness of Charlie Health’s treatment in helping clients stabilize and continue their mental health journey.
Q: Do you offer any community support programs?
A: Yes, Charlie Health offers a variety of free, open community support groups designed to provide a safe space for individuals facing unique challenges. These groups include bi-monthly sessions for those who have lost a loved one to suicide, weekly gatherings for caregivers and specialized support for families of color and Spanish-speaking families. Additionally, there are groups for therapists to discuss complex cases and receive peer support. With flexible scheduling and easy registration, these virtual groups help foster connection and healing in a supportive community.
Q: How do I refer a patient to Charlie Health?
A: Referring a patient is simple. You can either call the dedicated referral line or submit an online referral form. Charlie Health provides a 100% virtual Intensive Outpatient Program (IOP) for adolescents and young adults, offering fast access to care within 24 hours, flexible scheduling, and virtual sessions, making it easier for clients to maintain their routine while receiving treatment.
For more details on making referrals, visit Charlie Health's referral page.
To access marketing flyers to their various programs, click here.
